Find out what Managed Service Providers software can do for you – GetApp Video Buyer Guide

Software for managed service providers allows users to effectively monitor their network, manage software upgrades, and troubleshoot IT issues on one centralized platform. Using managed service provider (MSP) software streamlines client management without having to be physically present at their location.

The best MSP software features include:

User-friendly dashboard: Access an overview of client information including the status of network operations, key metrics, alerts, and notifications.

Remote monitoring: Monitor networks and systems without interrupting daily operations.

Account management: Oversee billing and expense tracking, service contracts, and reports for client accounts.

Help desk: Assign client-generated tickets to the appropriate account managers and technicians.

Ready to get the best MSP software for your business?