Common VoIP Problems & How to Troubleshoot Them



Experiencing problems with your VoIP phone system? In this video, we uncover the most common VoIP problems and provide easy-to-follow steps for troubleshooting these issues.

Jump to a solution:
0:00 Intro
0:30 Networking and LAN Issues
1:28 Phone and Voice Quality
2:30 WAN and Internet Connectivity
3:56 Security

Some VoIP problems you may run into include:
• Choppy or low-quality audio
• Dropped calls
• Inability to make calls
• Calls connecting with no sound
• Calls going straight to voicemail
• One phone working but not the other
• VoIP phone not turning on

If you’re experiencing any of the problems above, Nextiva is here to help!

Read our blog on the 10 most common VoIP problems today:
→ https://www.nextiva.com/blog/voip-problems.html?utm_source=yt&utm_medium=vlog&utm_campaign=cc&utm_content=PTPY7kphYJ4

Here’s our full step-by-step guide to troubleshooting VoIP issues:
→ https://www.nextiva.com/blog/voip-troubleshooting.html?utm_source=yt&utm_medium=vlog&utm_campaign=cc&utm_content=PTPY7kphYJ4

Try #1-rated business phone service in 2021:
https://www.nextiva.com/nextiva-pricing.html?utm_source=yt&utm_medium=vlog&utm_campaign=cc&utm_content=PTPY7kphYJ4

Try our VoIP Speed Test to see if you’re ready to make the switch:
https://www.nextiva.com/resources/voip-speed-test.html?utm_source=yt&utm_medium=vlog&utm_campaign=cc&utm_content=PTPY7kphYJ4

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Make the shift to connected communication.
Get started at https://www.nextiva.com/?utm_source=yt&utm_medium=vlog&utm_campaign=cc&utm_content=PTPY7kphYJ4

#nextiva​ #voip​ #tech​

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